This Privacy Policy describes how MKB Group Pty Ltd (referred to as “the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.mkbgroup.com.au (referred to as “the Site”) or otherwise communicate with us (collectively, the “Services”). By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time for operational, legal, or regulatory reasons. The revised Privacy Policy will be posted on the Site, and the “Last updated” date will be updated accordingly.
How We Collect and Use Your Personal Information
To provide the Services, we collect personal information about you from various sources, depending on how you interact with us.
Information We Collect Directly from You:
– Basic contact details including your name, address, phone number, email.
– Order information including billing and shipping details, payment confirmation.
– Account information including username, password, security questions.
– Shopping information including viewed items, cart contents, and wish list.
– Customer support information including communications with us.
Information We Collect through Cookies:
We use Cookies to collect Usage Data about your interaction with the Services, including device information, browser information, network connection, and IP address.
Information We Obtain from Third Parties:
We may receive information from vendors, service providers, and third-party partners who collect data on our behalf, such as Shopify and payment processors.
How We Use Your Personal Information
- Providing Products and Services.
- Marketing and Advertising
- Security and Fraud Prevention.
- Communicating with You.
Cookies
We use Cookies to power and improve our Site and Services, including analytics and user interaction tracking. You can manage your Cookie preferences through your browser settings.
How We Disclose Personal Information
We may disclose your personal information to third parties for legitimate purposes, including vendors, business partners, and affiliates. We do not sell or share sensitive personal information.
User Generated Content
Content you submit to the Services may be public and accessible to anyone. We are not responsible for the privacy or security of publicly shared information.
Third Party Websites and Links
Links to third-party websites are provided for your convenience, and we are not responsible for their privacy practices or content.
Children’s Data
The Services are not intended for children under 16, and we do not knowingly collect personal information from them.
Security and Retention of Your Information
We take reasonable measures to protect your personal information, but no security measures are perfect. We retain your information as necessary for legal and operational purposes.
Your Rights and Choices
You may have rights regarding your personal information, including the right to access, delete, correct, and restrict processing. You can manage your communication preferences, and we will not discriminate against you for exercising your rights.
Complaints
If you have complaints about our data processing practices, please contact us. You may also lodge a complaint with your local data protection authority.
Contact
If you have questions about our privacy practices or this Privacy Policy, or if you want to exercise your rights, please email us at info@mkbgroup.com.au.
